Welcome to Om Sairam Felt. By accessing or using our website and placing an order, you agree to the following terms.
1. Use of the website
- You must be at least 18 years old, or have the consent of a parent or guardian.
- You agree to use this website only for lawful purposes.
2. Products & orders
- Descriptions, images, and prices are accurate to the best of our knowledge but may change without notice.
- As our products are handcrafted, slight variations in color and size are natural.
- Orders are subject to availability; we reserve the right to refuse any order.
- An order is confirmed once you receive an order confirmation email.
3. Pricing & payment
- Prices are listed in USD unless otherwise stated, and we reserve the right to correct pricing errors.
- Payment is made via the accepted methods on our Payment Methods page.
4. Shipping & returns
- Delivery times are estimates; we're not responsible for delays caused by couriers, customs, or unforeseen events.
- Returns and refunds follow our Refund & Returns policy.
5. Intellectual property
All content on this site — text, graphics, logos, images, and design — is the property of Om Sairam Felt and may not be copied or reproduced without our written consent.
6. Privacy
We respect your privacy and will not share your personally identifiable information with third parties except as needed to fulfill your order. Your information is collected and processed only to provide our products and services.
7. Limitation of liability
We strive to keep our website accurate and secure but make no guarantee of uninterrupted, error-free access. Om Sairam Felt is not liable for any loss resulting from the use of, or inability to use, our website or products.
8. Governing law
These terms are governed by and interpreted in accordance with the laws of Nepal.
For any questions, contact osr.felt@gmail.com.
